How to identify your SYNC® version
Four versions of SYNC are available, including SYNC with MyFord Touch, depending on your vehicle’s model and year. Learn which version of SYNC you have.
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The Ford Owner mobile app helps you get the most out of your Ford vehicle. This app gives you easy access to Parking Reminders, Roadside Assistance, and other support resources you need while you’re on the road.
The app can also display your vehicle’s maintenance schedule, direct you to the nearest Ford dealer so it’s easier to schedule service, and provide you with information about your vehicle and SYNC® technology.27
The Ford Owner Mobile App is supported by iPhone and Android, and is available through the App Store and Google Play.43
Note: Ford Owner Mobile App is available through a free download. Message and data rates may apply.
Compatibility: Requires iOS 6 or later (may not be compatible with iOS 9 or later), or Android devices running 4.4 and above.
Sign in with your Ford Owner account
The Ford Owner mobile app puts a variety of features at your fingertips. To access available services and information for your vehicle, download the app and sign in with your Ford Owner account. You can also use the app to create a Ford Owner account at any time, if you haven’t done so already. The app saves your account credentials, so you don’t have to sign in every time you use it.
If you don’t have a Ford Owner account, you can use the app to set Parking Reminders, see how to contact Roadside Assistance, and access general support information and the Dealer Locator.
Vehicle Health Alerts
Select vehicles equipped with SYNC® 3 with Vehicle Health Alert, may allow you to use the Ford Owner mobile app to receive alerts about your vehicle’s health.* Simply connect your device to SYNC 3, and the app will display notifications about your vehicle’s oil life, brakes and suspension, as well as other systems as they become available. These alerts can help you better understand what a warning light means, what could be causing the problem, and the steps you can take to resolve the issue.
*Initially available on 2016 Edge, Expedition, F-150, Fiesta, Flex, Mustang, and Taurus vehicles. Other vehicle availability will be announced at a later date.
Parking Reminders
Never lose track of your parked vehicle again. Just use the app’s handy map to pinpoint and save your vehicle’s location. You can also set a timer to receive an alert that prompts you to feed the meter.
Roadside Assistance
From a flat tire to lockout assistance, Ford Owner mobile app has your vehicle covered. Just touch a button to view a list of available Roadside Assistance services.*
The app also puts Complimentary Help at your fingertips. You’ll connect quickly with a live Ford Customer Representative, who can help resolve any roadside issues.
* Services are available from the warranty start date and last for 5 years or 60,000 miles, whichever occurs first.
Support
Use Support to access a broad range of information about your vehicle’s features, specifications, and SYNC technology (if equipped). This feature helps you get oriented to your vehicle’s controls and dashboard indicators. You can also reference step-by-step instructions on a variety of topics, such as “How to Pair Your Phone,” and others.
If your vehicle is equipped with SYNC, touch the Your SYNC button to manage SYNC email and other related preferences. You can also access how-to and featured articles on a variety of SYNC Technology topics.
Maintenance Schedule
The app displays a list of maintenance services, recommended at specified intervals. Enter your vehicle’s current odometer reading for maintenance recommendations.
Dealer Locator
Need to schedule service? Dealer Locator helps you find a nearby authorized Ford dealer by location or name. You can also search by conveniences and specialties such as evening hours, Saturday Service, and Quick Lane® Tire & Auto Center.
For added convenience, when you sign in with your Ford Owner account, you can save your preferred dealer’s information, so it’s easy to schedule service.
My Garage
Manage your vehicle(s) with My Garage. This feature displays your vehicle and gives you the option to add additional vehicles to the app.
Ideal for multi-vehicle households, My Garage lets you easily add vehicles by touching the Add Vehicle button, and then scanning the Vehicle Identification Number (VIN).
To access available services for any vehicle displayed in My Garage, touch the desired image. You can then edit the selected vehicle’s properties by updating the odometer and giving your vehicle a nickname. You can also opt to remove any vehicle from My Garage (although you must keep at least one vehicle in the garage).
