Make your phone discoverable
You'll usually find Bluetooth®, the wireless technology that allows your device to connect to SYNC, on your mobile device through the Main menu> Settings> Wireless and Networks> Bluetooth.
Once you’ve accessed Bluetooth settings, choose discoverable or hands-free. You may also need to scan for SYNC on your device. If you’re having trouble, please consult your device instructions for enabling Bluetooth and making your device discoverable.