Get directions with SYNC with Voice-Activated Navigation

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Your SYNC^® with Voice-Activated Navigation-equipped vehicle gives you voice control to reach your destination easily and avoid traffic along the way. Use SYNC to get directions, detailed map views, voice-guided turn-by-turn directions, personalized traffic alerts (with available SYNC Services), and more.^27,129

Get directions and travel information

There are four ways to get directions, traffic alerts, and other travel information with SYNC.

Subscription services

Operator Assist in SYNC Services*
Traffic in SYNC Services*
Send to SYNC in SYNC Services*
SiriusXM Traffic and SiriusXM Travel Link (if equipped with SD card Navigation)34

*SYNC Services is available with SYNC-equipped vehicles and may require you to purchase a subscription. In order to access SYNC Services, you must add a mobile phone number – and select it as Active – when setting up your Ford Owner account. The Active mobile phone associated with your SYNC account must be Bluetooth^®-enabled, and you’ll need to turn it on, pair it, and connect it with SYNC before you can start using SYNC Services.⁴⁸

Operator Assist in SYNC Services

Speak directly to a live operator with the Operator Assist package, which comes with available SYNC Services, once activated. You're connected to turn-by-turn voice directions, live Operator Assist support, and 411 Business Search and can speak with a live operator at any time for help with your search.⁶⁴

Traffic in SYNC Services

Save your favorite addresses for targeted traffic updates. You can also create alerts for traffic conditions in your region, which will be sent via text message to your mobile phone. You can personalize traffic reports and alerts through your registered Ford Owner account, once activated.

Send to SYNC in SYNC Services

Use the SYNC Destinations mobile app to locate a destination and send it to SYNC.

Ask SYNC for directions

To interact with SYNC, use voice commands . Listed below are some commonly used voice commands for directions and traffic information, using either SYNC Services or SiriusXM Travel Link (if active).

To get started, press or pull Voice on the steering wheel and say “Services” to initiate SYNC Services. Once connected, you’ll be asked “What service do you want?” Alternately, after pressing or pulling Voice, you can say “Travel Link” to issue a voice command. Following are some common commands for each of these modes:

SYNC Services

Command

How SYNC responds
Business search

Requests the name of the business you are looking for
Directions to

Finds the route to a named address point that you named in your Ford Owner account
Help

Provides options for getting assistance with SYNC Services
Route status

Gives the number of miles and approximate time to your destination