Driver and passenger in Ford vehicle with passenger holding laptop

After you’ve installed the latest SYNC® with MyFord Touch® software updates in your vehicle, be sure to report the successful installation.27

Before you start

There are a few things you should do before starting step 1:

  • Remove the USB drive used to install the software update from your vehicle’s media hub and take it to your computer.

  • Sign in to your SYNC Owner account.

  • Visit the SYNC Software Updates page. If you see a notification saying, "You have recently downloaded an update," then you are eligible to confirm that you were able to update your SYNC system successfully. Choose Confirm Update.

  • You'll be instructed to connect your computer to the USB drive that you used to install the SYNC software update to your vehicle.

When you've inserted the USB drive, choose Report Update to Ford.

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