What are Over-the-Air Updates?

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Overview

As we continue to revolutionize the technology that improves your vehicle, we’re determined to get the newest features in your hands as soon as possible. Over-the-Air Updates introduce new features and enhancements, to help ensure you are enjoying the best version of your vehicle. Some updates will seamlessly complete in the background. More complex updates might require your vehicle to be parked with the ignition off for a short period of time in order to complete. For these types of updates, you will choose a recurring schedule that is most convenient for you.

The Benefits of Over-the-Air Updates

Many Over-the-Air Updates are seamless, enabled through an innovative cloud-connected and vehicle software platform that keeps current software running until the new version is ready to go – technology not even available with some smartphones today. Secure Over-the-Air Updates also offer enhancements throughout your vehicle, from the SYNC® system to upgrades that enhance quality, capability and convenience, and will improve your ownership experience over time.

Vehicles Equipped with Over-the-Air Capabilities

Currently, only the 2021 Mustang Mach-E and 2021 F-150 are capable of Over-the-Air Updates. In the future, more new vehicles will have Over-the-Air Update capabilities.

In-Vehicle Over-the-Air Update Icons

Keep an eye out for Over-the-Air Update icons that might show up on your in-vehicle screen. These icons inform you about your update once clicked:

Black arrow pointing down at black, horizontal bracket to represent an over the air system update      There is an update available. This icon will only appear if Automatic Updates are turned off (Manual setting).

Black down arrow pointing at black bracket laying horizontal next to black outlined bell to show a scheduled over the air update is going to happen    A previously scheduled update is about to occur.

Black arrow pointing down at black, horizontal bracket next to a black outlined clock to show an available update must be scheduled over the air    An update is available but needs to be scheduled.

Black arrow that points down at horizontal bracket next to a locked padlock to indicate permission is required to update over the air    An update is available but needs your permission to proceed.

Black arrow that points down at horizontal bracket next to a black exclamation point to indicate an over the air update has failed to complete      An update has failed to complete.

Black arrow that points down at horizontal black bracket by a black check mark to represent an over the air update is complete    An update has completed and is ready for your review.

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