OVER-THE-AIR UPDATES

Over-the-Air Updates introduce new features and enhancements, ensuring you are always enjoying the best version of your vehicle.

Over-the-Air Updates occur on a rolling basis. By default, your vehicle will start the update process as soon as a new version becomes available. Keep an eye out for Over-the-Air Update icons on your in-vehicle display, since they will inform you about your update once clicked. To learn more about what these icons mean, visit our What Are Over-The-Air Updates? article.

You can check your in-vehicle Update Details screen to learn about what’s included in your Over-the-Air Update.

Both in your vehicle and by logging in to your FordPass App or owner.Ford.com account.

We recommend setting a recurring schedule and connecting your vehicle to a frequently used and in-range private Wi-Fi network, where available, to get updates as soon as they are ready. Visit the How To Connect To Wi-Fi article to learn more.

Some updates require your vehicle to be parked with the ignition off for a short period of time. When you set a recurring schedule, you can ensure that these types of updates will occur when it's most convenient for you (i.e., overnight, during work, etc.). You’ll get an in-vehicle reminder before the update takes place. Visit our How To Set Or Change Schedule article to learn more.

You will get an in-vehicle reminder up to 24 hours before your scheduled installation time. You’ll have the ability to change your scheduled time up to two minutes before the update starts.

Yes, but it’s not recommended. With Automatic Updates ON, you’ll have a seamless experience and you’ll receive the latest features and enhancements without missing a step. See Auto Update How-To for more information.

Yes, if it is available.  Connecting to Wi-Fi provides the most seamless update experience. 

Maybe in the future. We’re still working on that.

It depends. Some updates require your vehicle to be parked with the ignition off for a short period of time. If that’s the case, we’ll notify you ahead of time so you can prepare. To ensure you won’t need your vehicle during your scheduled update time, it’s best to set your recurring schedule when it's convenient for you (i.e., overnight, during work, etc.). Other updates complete seamlessly in the background and won’t require a schedule.

You cannot cancel a software update once it has started.

You can contact the Customer Relationship Center who will be happy to walk you through the process or you can contact your dealer.

Some software updates can be minor bug fixes, which may not result in any noticeable changes to the driving experience.

Yes, if an update is pending and requires your permission to continue. If an update does not require action and can happen in the background, you will be notified once the update successfully completes.

You will be notified if an Over-the-Air Update has a cost associated with it.

There could be a few reasons:

Keep an eye out for Over-the-Air Update icons that might show up on your in-vehicle screen. These icons inform you about your update once clicked: