
How to identify your SYNC® version
Four versions of SYNC are available, including SYNC with MyFord Touch, depending on your vehicle’s model and year. Learn which version of SYNC you have.
Learn moreMost new SYNC 4* users will receive a complimentary trial to one of two available navigation services:
Ninety days of access to Connected Navigation** , or
Three years of access to Connected Built-In Navigation†
Whichever version your vehicle is equipped with, we’re confident that when it expires you’ll want to renew.
First, let’s make sure you activate any available trials.
To set up your SYNC 4 navigation trial, follow these steps:
Download the FordPass™†† App to your smartphone
Create an account or log in to an existing one
Add your vehicle’s VIN (vehicle identification number) to the Garage
Activate modem and confirm vehicle
Accept Connected Feature Terms & Conditions
Prior to your SYNC 4 Navigation Services trial, Ford will send a series of alerts reminding you to renew your Connected Navigation or Connected Built-In service. For uninterrupted service, we highly recommend that you take the following steps:
Visit the My Ford Account log in page and sign in
Once you are logged in, click on the Connected Services link associated with your vehicle. If the Connected Services icon is ON, you know that action is required
Click renew, review your order, accept Terms & Conditions
Add to Wallet and click Complete Purchase
A receipt will be sent to you via your preferred communication method.
To reactivate a Ford SYNC 4 or SYNC 4A Connected Navigation service, follow the steps below:
Visit the My Ford Account log in page and sign in
Once you are logged in, click on the Connected Services link associated with your vehicle. If the Connected Services is ON, you know that action is required
Click renew, review your order, and accept Terms & Conditions
Add the purchase to your Wallet and click “Complete Purchase”
*Don’t drive while distracted or while using handheld devices. Use voice-operated systems when possible. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones. **Connected Navigation services require SYNC 4 and FordPass™ Connect (optional on select vehicles), complimentary connected service and the FordPass App (see FordPass terms for details). Eligible vehicles receive a complimentary 90-day trial of navigation services that begins on the new vehicle warranty start date. Customers must unlock the navigation service trial by activating the eligible vehicle with a FordPass member account. If not subscribed by the end of the complimentary period, the navigation service will terminate. Connected service and features depend on compatible AT&T network availability. Evolving technology/cellular networks/vehicle capability may limit functionality and prevent operation of connected features. FordPass App, compatible with select smartphone platforms, is available via a download. Message and data rates may apply. †Connected Built-In Navigation services require SYNC 4 and FordPass Connect (optional on select vehicles), complimentary connected service and the FordPass App (see FordPass terms for details). Eligible vehicles receive a complimentary 3-year trial of navigation services that begins on the new vehicle warranty start date. Customers must unlock the navigation service trial by activating the eligible vehicle with a FordPass member account. If not subscribed by the end of the complimentary period, the connected navigation service will terminate, and the system will revert to embedded offline navigation. Connected service and features depend on compatible AT&T network availability. Evolving technology/cellular networks/vehicle capability may limit functionality and prevent operation of connected features. FordPass App, compatible with select smartphone platforms, is available via a download. Message and data rates may apply. ††FordPass, compatible with select smartphone platforms, is available through a free download. Message and data rates may apply.
Effective: February, 2020
FordPass is a platform that will empower you to rethink the way you travel. Through a collection of current features and programs, and features coming soon, FordPass will provide you with more options so you can go further than you thought possible...
Note: If you do not accept the terms and conditions by June 30, 2020, your Owner Advantage Rewards balance will be forfeited.