General settings screen on SYNC 3

A master reset returns the SYNC® 3 system to the factory settings. If you experience problems with the SYNC 3 system, you can perform a master reset. A master reset also erases all personalized information such as paired phone or Bluetooth® devices and destinations or navigation points of interest.3,27, 43

  1. Press Settings in the Feature bar at the bottom of the screen.

  2. Press the General icon (you may have to swipe to the next screen).

  3. Press the Scroll bar or swipe vertically until you see Master Reset. Press Master Reset.

  4. A message confirming that all system settings will be erased and reset to factory defaults will appear. Press Continue.

  5. A “Resetting to factory defaults” message will appear, the system will turn off and the screen will go blank. It may take a few minutes for the system to reset and resume normal operation.

Is this helpful?