Learn how to check your USB drive or format a new one.
To update your SYNC software, you’ll need to start by formatting an Extended File Allocation Table (exFAT) USB drive. You’ll use this formatted USB to install the update in your car in further steps.
If your vehicle is equipped with SYNC 3 with navigation, you also have the option to install updates via Wi-Fi instead.
Before you start
You will need a USB storage drive that:
Has at least 8GB capacity
Is not currently password protected