
How to identify your SYNC® version
Four versions of SYNC are available, including SYNC with MyFord Touch, depending on your vehicle’s model and year. Learn which version of SYNC you have.
Learn moreSet up Vehicle Health Alerts & Vehicle Health Reports to get important notifications about your vehicle.
By connecting your vehicle to FordPass through SYNC AppLink you can receive Vehicle Health Alerts delivered directly to your phone. This will alert you to any problems with your vehicle, along with the severity of the concern and necessary steps to resolve it, so you never have to wonder what that warning light on your dashboard means again. Alerts are accompanied with buttons to click to call Roadside Assistance or to call or schedule an online appointment with your preferred dealer.
Vehicle Health Alerts will display as in-app notifications or push notifications, if enabled. Vehicle Health Alerts may be related to:
Additionally, you will also be able to schedule a Vehicle Health Report to be e-mailed at your preferred cadence, or you can choose to view one on demand.
Please note the below directions will only apply to you if you have a 2017 (or newer) model year SYNC-equipped vehicle, or one of the following vehicles:
It is important to ensure your vehicle is connected to SYNC AppLink to monitor vehicle health and to receive Vehicle Health Alerts in FordPass and Vehicle Health Reports in your inbox.
If you don’t see FordPass listed on your SYNC screen during the SYNC AppLink connection process:
Aftermarket On-board diagnostic devices (OBD) may interfere with various vehicle systems. To avoid interference, remove the device or contact the device maker for more information on compatibility.
Effective: February, 2020
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