How to identify your SYNC® version
Four versions of SYNC are available, including SYNC with MyFord Touch, depending on your vehicle’s model and year. Learn which version of SYNC you have.
Learn more
Take advantage of the ability to stream music or a movie, access your favorite apps, and browse the internet while on the move through SYNC® Connect* with Wi-Fi Hotspot**.
Sign up and start a complimentary data trial for your Wi-Fi Hotspot
Begin enjoying a complimentary 3 months/3 GB of data, whichever comes first, with your new Wi-Fi Hotspot-equipped vehicle. Your trial will allow you to connect to the internet and take advantage of the following:
- Enjoy quick data speeds with a 4G LTE connection on the AT&T nationwide wireless network
- Allowing 10 devices to utilize the vehicle Wi-Fi Hotspot at the same time and stay connected up to 50 feet from the vehicle
- Ability to make or receive calls while Wi-Fi is in use
In order to take advantage of the data trial you’ll need a Wi-Fi Hotspot-equipped vehicle. Log into your owner account and go to the Wi-Fi Hotspot capability check page to make sure your vehicle is equipped with SYNC Connect with Wi-Fi Hotspot and that it is enabled.
Getting started through FordPass™
Before you start
There are a few things you should do before starting:
- Make sure your vehicle is parked and you are in a safe location
- Confirm that you have a SYNC Connect with Wi-Fi Hotspot-equipped vehicle by going to the Wi-Fi Hotspot capability check page and logging into your account. Once confirmed, you’ll need to complete the following directions to add your vehicle to FordPass and activate SYNC Connect.
- Familiarize yourself with the “Wi-Fi & Hotspot” menu and the ability to name your Hotspot and create a custom password
- Download FordPass from the App Store™ or Google Play™. If you already have FordPass on your phone, open the app.
- Log into FordPass. If you already have a Ford Owner account, use your Owner username and password. If you do not have an Owner account, you can create an account via the FordPass app with some basic information.
- Create a four-digit PIN for security. iPhone users can also use Touch ID.
- Add your Wi-Fi Hotspot-equipped vehicle to “My Vehicles” by scanning the VIN barcode found on the inside of the driver’s door of your vehicle with your phone’s camera or by typing it into your phone.
- A confirmation screen will confirm come up and let you know that the VIN is confirmed and that you have successfully added your vehicle. You can also nickname your vehicle e.g. “My New Ford.”
- Tap “Finish” and you will be taken to your vehicle’s information. An “Activate SYNC Connect” ribbon will be available in the middle of the screen.
- Tap the “Activate” ribbon from the “My Vehicles” card.
- After a few minutes, start your vehicle.
- A pop-up message will appear on the SYNC 3 touchscreen. Tap “Allow” to continue.
Note: If you miss selecting “Allow”, the pop-message will appear until you select “Allow” or within the next 10 consecutive vehicle start-ups. If you do not select “Allow”, you’ll need to restart the process from the beginning. - Go back into FordPass.
- Tap the blue “Vehicle Hotspot” button.
- Tap the “Set Up Data Plan” button to be directed to the AT&T connected car page to sign-up for your trial.
- Follow the steps provided by the carrier to sign up and begin your complimentary data trial to start enjoying your Wi-Fi Hotspot. No credit card is required to set up the complimentary trial.
Don’t forget that your trial will expire after 3 months or 3 GB of data used, whichever comes first. To ensure you don’t lose service, sign up for a wireless data plan from AT&T.
Getting started using the SYNC 3 touchscreen
- Make sure your Wi-Fi Hotspot is enabled by going into your SYNC 3 screen and selecting “Settings”, then “Wi-Fi & Hotspot”, and then “Vehicle Hotspot”.
- Ensure the Wi-Fi Hotspot is turned “On” with the toggle in the right position (some vehicles may have the Wi-Fi turned off).
- Select “Settings” and “View Password”. You will be able to see the name of the Wi-Fi Hotspot as well as the password that will be needed in order to connect. The Wi-Fi Hotspot will have a “Service Set Identifier” (SSID) name. This is the name of your Wi-Fi Hotspot and will be needed to connect a device.
- Use a Wi-Fi enabled device, such as your phone or a tablet, to connect to the vehicle’s hotspot, also referred to as a “network” by some devices. If you do not see your vehicle’s Wi-Fi Hotspot listed then make sure your device’s Wi-Fi is turned “On” or try toggling your device’s Wi-Fi off and on again to refresh the list of available networks.
Note: As noted above, the vehicle's Wi-Fi Hotspot (SSID) name a can be found in the vehicle's SYNC Wi-Fi Hotspot Settings screen. - After connecting to the vehicle’s Wi-Fi Hotspot through your preferred device, open an internet browser (Safari or Chrome are preferred) and go to Ford.com. The device will automatically be redirected to AT&T’s connected car page for you to sign up for your complimentary trial.
- Follow the steps provided by the carrier to sign up and begin your complimentary wireless data trial to start enjoying your Wi-Fi Hotspot. No credit card is required to set up the complimentary trial.
Don’t forget that your trial will expire after 3 months or 3 GB of data used, whichever comes first. To ensure you don’t lose service, sign up for a wireless data plan from AT&T.
*SYNC Connect is an optional feature. Includes complimentary 5-year subscription for remote features excluding Wi- Fi Hotspot, and starts with vehicle sale date. Subscription requires compatible 4G cellular network connectivity and is subject to 4G network availability. Evolving technology/cellular networks may affect future functionality. Message and data rates may apply. FordPassTM is on the App Store® and Google PlayTM. App Store is a service mark of Apple Inc. Google Play logo is a trademark of Google, Inc. Wi-Fi Hotspot includes complimentary wireless data trial that begins at time of AT&T activation and expires at the end of 3 months or when 3GB of data is used, whichever comes first. To activate, go to www.att.com/ford. Activation must take place within 5 years of vehicle sale date.
**SYNC Connect-equipped vehicles with Wi-Fi Hotspot: All 2018 model year SYNC Connect-equipped vehicles include Wi-Fi Hotspot capability with the exception of 2018 model year Fusion and F-150 Raptor.
