Getting started with SYNC 3

A fully integrated, voice-activated communications, entertainment and information system, SYNC® 3 enables you to stay connected while you’re driving so you can keep your eyes on the road and your hands on the wheel.27

SYNC® 3 is a revolutionary way to interact with your vehicle. The color touchscreen conveniently displays the most-used features with easy-to-read text and icons, right on the home screen. From a light tap, to swiping and pinching for some features, the SYNC® 3 screen responds with impressive speed.

Watch this video to help you get started with SYNC® 3.

How the SYNC® 3 touchscreen keeps you connected

Use the touchscreen to explore and interact with your vehicle. Sensitive and responsive, the touchscreen requires only a light tap for quick access to features. You can also use familiar pinch (if equipped with Navigation), swipe and slide functions with some screens.

Depending on how your vehicle is equipped, your touchscreen may vary slightly from the descriptions below. All home screens display the following sections:

Status bar

The Status bar always appears at the top of the home screen. Icons and messages may appear here to provide you with notifications.  

The Status bar icons indicate the current status of several features. The Status bar may appear slightly different depending on whether certain features are on or off.

Here’s a list of features that may appear in your Status bar:

Touching the home icon will bring you back to the home screen.

If your vehicle is equipped with dual temperature controls, two interior temperatures appear.

Time can be set in 12 or 24 hours in the Settings menu. 

Outdoor temperature can be set in Fahrenheit or Celsius in the Settings menu. 

Microphone is off and can be turned on in the Phone menu.

Audio is muted and can be unmuted with the steering wheel controls. 

Wi-Fi network is available. 

Cell phone is roaming

Unread text message. 

911 Assist feature is off and can be reset in the Settings menu. 

Bluetooth® alert

Bluetooth is on

Climate controlled seats


If your vehicle is equipped with climate controlled seats, this feature may be able to be adjusted on the home screen.

Learn more about how to adjust climate comfort.

If your vehicle is equipped with controlling this feature in the touchscreen. See your Owner Manuals for instructions specific to your vehicle.  

Feature Bar

The Feature bar appears at the bottom of the home screen.

A light tap on each icon will deliver the main menu for the corresponding feature. When you touch an icon, it will change color to indicate which menu you’re viewing.

Quick tip

Once you’ve familiarized yourself with the touchscreen and vehicle controls, learn how to use voice commands with SYNC® 3.

Press the Audio icon to select a source for music and audio.

Learn more about Audio and Entertainment

Press the Climate icon to reveal all the ways to adjust temperature, air flow, defrost and fan speed.

Learn more about how to adjust Climate comfort.  

After pairing your phone, press the Phone icon to access things like contacts, recent call lists and text messages.

Learn more about your Phone and how to make hands-free calls.  

Press the Navigation icon to set your destination and select your route.

Learn more about Navigation.  

Press the Apps icon to access compatible mobile apps and use on-screen, steering wheel buttons and voice commands to control them.

Learn more about using your Apps.  

Press the Settings icon to personalize your in-vehicles settings.

Learn more about Settings