A key feature of SYNC® with MyFord Touch® is using voice commands for hands-free calling.27
Key points about Phone voice commands
Unlike other voice commands, the Phone mode is always active, so you don’t have to first say “Phone” to switch modes. If you do say "Phone" first, the command still works.
Contact names must be said exactly as entered in your phonebook. Giving the location, such as “Mom at home” is optional, but helps streamline the voice dialogue between you and SYNC.
There is no voice command to end a call. To conclude a call, press the Phone button or wait for the other party to disconnect.
Phone voice commands
Call listing in phonebook
"Call <name> <at home/at work/on cell/on other>"
Ex.: "Call Mom"
Ex.: "Call Mary Smith on cell"
"Dial" | pause | "<phone number>"
Send calls to voicemail/
Pick up calls
"Do not disturb <on/off>"
Turn ringer on/off
"Turn ringer <on/off>"
Turn on/off phone's
Begin to pair a phone
"Pair phone" | pause | follow prompts
Show all phone voice commands
"Phone list of commands"
Hear valid phone commands
If a call is active, use the following
Switch audio from car speakers
to phone (privacy)
"Transfer to phone"
Switch audio from phone to car
"Transfer to car"
Place call on hold / take call off hold
"Hold call <on/off>"
"Mute call <on/off>"
Combine two calls to begin a
*Turning off Bluetooth limits SYNC capabilities, including hands-free calling.48
Text message voice commands
These commands allow you to hear a text message and send a preformatted reply. You cannot text while driving.
Listen to text message
Ex.: "Listen to message"
"Messages" | pause | "Listen to message <line #>"
Ex.: "Messages" | pause | "Listen to message 2"
Reply to incoming text message
"Reply to message" | pause | follow prompts
Forward active text message
Forward active text message:
"Forward message" | pause | "<Name/Number>"
Ex.: "Forward message" | pause | "Name" | pause | "John"
Ex.: "Forward message" | pause | "Number" | pause |
Call sender of active text message
Hear valid text message commands
(while in Message mode)