How to identify your SYNC® version
Four versions of SYNC are available, including SYNC with MyFord Touch, depending on your vehicle’s model and year. Learn which version of SYNC you have.
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Once your Bluetooth®-enabled phone is paired with and connected to SYNC® with MyFord Touch®, you can answer a call by touching a button. Transfer your phonebook to SYNC and use simple voice commands to call any of your contacts by name and location, like "Call Mary at office."27,48
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Make sure that your phone is compatible with SYNC with MyFord Touch by checking our compatibility chart
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Pair your phone to SYNC and download your phonebook
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Familiarize yourself with the controls in your vehicle
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To make a hands-free call, press or pull the Voice button.
You’ll hear a tone that indicates SYNC is listening. SYNC may prompt, “SYNC. Please say a command.”
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Say “Phone.” After SYNC confirms it has heard you, say one of the following:
Dial <and the number>
Call <name of contact as it’s listed in your phonebook>
Call <name of contact and location as it’s listed in your phonebook>SYNC may prompt you to confirm the number or the name and location of your contact.
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Say your choice to confirm your selection. When the person answers, begin speaking.
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To end your call, press and hold the Phone button.
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To receive a hands-free call, press the Phone button and begin speaking.
If you choose to ignore the call, it will be logged as a missed call.
