
How to identify your SYNC® version
Four versions of SYNC are available, including SYNC with MyFord Touch, depending on your vehicle’s model and year. Learn which version of SYNC you have.
Learn moreMany of us want to be connected everywhere, all the time. SYNC® AppLink™ allows you to use your compatible iPhone® mobile apps while keeping your eyes on the road and your hands on the wheel. 27,43,63
*SYNC AppLink works with iOS devices, such as iPhone, iPad and iPod Touch, iOS 6.0 and later. Apple® users must connect their devices via USB and have compatible apps running in background.
Connect your iPhone using a USB cable to one of the SYNC USB ports. (For the exact location of USB ports, please check your Owner Manuals.)
Open the app on your iPhone and have the app running in the foreground.
Note: Apple iOS devices (such as iPhone®, iPad® and iPod® touch) use multitasking to allow you to quickly switch between apps. Multitasking allows some apps to run, some to run in the background, and some to be suspended. When your iOS device is connected to SYNC, apps that are not running will not appear. See Accessing apps that are not running, below.
Press the Apps icon in the Feature bar at the bottom of the SYNC 3 touchscreen.
Press the icon of the app you wish to use on the SYNC 3 touchscreen.
Note: You may be prompted with messaging asking you to enable mobile apps. Select Yes to enable mobile apps. When your choice has been confirmed, press Close, and re-select the app you wish to use.
Now you can use the SYNC 3 touchscreen, steering wheel controls, and voice commands to control the app.
Note: App-specific voice commands can be found in the SYNC AppLink catalog. After choosing an app listed in the catalog, click View SYNC Voice Commands.
You can also change apps in the Apps menu on the touchscreen or by voice command.
When your iOS device is connected to SYNC 3, apps that are not running will not appear.
To access apps that are not running:
Access the desired app with voice commands.
Notes:
SYNC AppLink is available on select models and compatible with select smartphone platforms.
SYNC AppLink is not compatible with MyFord Touch®. Commands may vary by phone and SYNC AppLink software. Compatible apps must be installed and running on compatible devices.
In order to enable mobile apps, SYNC requires user consent to send and receive app authorization information and updates using the data plan associated with the connected device. The connected device sends data to Ford in the United States. The information is encrypted and includes your VIN, SYNC module number, anonymous usage statistics and debugging information. Updates may take place automatically.
Standard data rates apply. Ford is not responsible for any additional charges you may receive from your service provider, when your vehicle sends or receives data through the connected device. This includes any additional charges incurred due to driving in areas when roaming out of a home network.
The system organizes the App permissions into groups. You can grant these group permissions individually. You can change a permission group status any time when not driving, by using the settings menu. While in the settings menu, you can also see the data included in each group.
When you launch an app using SYNC, the system may ask you to grant certain permissions, for example Vehicle information, Driving characteristics, GPS and Speed, and/or Push notifications. You can enable all groups or none of them during the initial app permissions prompts. The settings menu offers individual group permission control.
Note: You are only prompted to grant permissions the first time you use an app with SYNC.
Effective: February, 2020
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