Your vehicle’s touchscreen and your FordPass™ App will provide you with real-time information about your Ford electric vehicle’s battery range, including nearby charging stations and low-battery alerts. But if you run out of charge on the road, we’re here to help.
If you happen to run out of charge, call Ford Roadside Assistance* and we’ll tow your vehicle to one of three locations (your choice within 35 miles): a public charging station, your home residence or a Ford EV-certified dealer within the US market. If you’re more than 35 miles from home, Roadside Assistance will tow your all-electric vehicle to the nearest charge station or Ford EV-certified dealer. This service comes with the purchase of your Mustang Mach-E and is good for the first 5 years or 60,000 miles.
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*Roadside assistance is included for certain owners and available to everyone for a per-service fee. Ford reserves the right to change service details without obligations.