
Dashboard alerts
Quickly identify your dashboard's signals and alerts with this simple visual glossary.
Who leaves ratings and reviews?
Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.
How are ratings and reviews collected?
Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.
Can dealerships edit or remove reviews?
No. Ford personnel and/or dealership personnel cannot modify or remove reviews.
Are reviews modified or monitored before being published?
MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:
‣No Profanity or inappropriate defamatory remarks
‣Fraud
‣No Personal Identifying information (e.g., customer phone number or email)
‣No Competitor references (e.g., another brand or dealership)
‣Dangerous behavior (e.g. threatening to harm employees or others)
‣Lack of adequate text (e.g., symbols, emoji’s and random letters)
Reviews on the product and not the customer’s Sales or Service experience
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Update SYNC 3
Avoid hazardous routes on your way home and lock your front door from your car. The latest version of SYNC® 3 brings you all that and more with Waze and Ford+Alexa integration—conveniently displaying these smart apps on your in-car display.
We bookmarked these important references for you.
Quickly identify your dashboard's signals and alerts with this simple visual glossary.
SYNC Connect allows Ford owners to stay connected to their vehicles in a way they’ve never been able to before.
FordPass SmartLink allows you to keep the 2010-2016 Ford you love and update it with all the connected features you’d love to have.