Vehicle Privacy: SYNC, Connected Services, Mobile Apps, and Repairs
Ford Motor Company respects your privacy and is committed to protecting it.
Our vehicles have systems that record data about vehicle performance, how it is driven or used, and where it is located. These data are accessed, stored, used, or shared for a variety of reasons, including onboarding your vehicle to make it function properly, providing requested services, personalizing features, diagnosing and repairing vehicles, researching improvements to products and services, and to offer you products or services that may interest you such as repair services.
In general, data is stored in the vehicle and not accessible to Ford or others without physical access to the vehicle unless you use a connected service, where available and equipped, or you have your vehicle serviced by a Ford dealer. When we retrieve vehicle data, we protect it, and we share it only with service providers who assist us in performing the services above and who are similarly obligated to protect data.
Ford will not access vehicle data without obtaining appropriate consent, except in the good faith belief, as permitted by applicable law, that such action is necessary to: (a) comply with law; (b) respond to an official request by police or other government authorities or third parties acting with lawful authority or court order; (c) to defend the rights or property of Ford in a lawsuit; or (d) to act under exigent circumstances to protect the safety of Ford employees, customers, or the public. Ford refers to Ford Motor Company and Ford affiliates. Other parties may seek to access data independently of Ford.
More specific privacy information and any updates can be found on websites or mobile applications specific to each product or service, including, where applicable, how to activate and deactivate features. Please see the links below.
For your convenience, this page provides you with direct links to learn more about the privacy of SYNC®, connected services, mobile apps, and Ford dealer repair services. Please view each link to see what information we collect, and how it is used.
Contact us with any questions regarding these privacy notices.
Site only applies to Ford U.S. vehicles. Visit websites of Ford affiliates for more information.