Who leaves ratings and reviews?
Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.
How are ratings and reviews collected?
Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.
Can dealerships edit or remove reviews?
No. Ford personnel and/or dealership personnel cannot modify or remove reviews.
Are reviews modified or monitored before being published?
MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:
‣No Profanity or inappropriate defamatory remarks
‣No Personal Identifying information (e.g., customer phone number or email)
‣No Competitor references (e.g., another brand or dealership)
‣Dangerous behavior (e.g. threatening to harm employees or others)
‣Lack of adequate text (e.g., symbols, emoji’s and random letters)
Reviews on the product and not the customer’s Sales or Service experience
Price & Locate
Ford Credit Finance
Tools & Resources
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Service & Maintenance
Support & How-Tos
Hi, ready to roll?
Add your vehicle to easily find vehicle information, track your Owner Advantage Rewards and receive notifications. Plus you’ll get to know your vehicle better with helpful information tailored just for you.
How to pair your phone with Ford SYNC
How to run a Vehicle Health Report with SYNC
How to speak to SYNC
Play music with SYNC
SYNC AppLink overview
SYNC system overview
SYNC voice commands by category
Get directions with SYNC 3
Using SiriusXM Traffic and SiriusXM Travel Link with SYNC 3
FordPass™: Parking and My Wallet Features
Getting started with SYNC 3
How 911 Assist works with SYNC 3
How to adjust your SYNC® 3 touchscreen brightness
How to control your radio and CD player with SYNC 3
How to install SYNC 3 updates with Wi-Fi
How to install SYNC® 3 system updates with a USB
How to listen to text messages with voice commands and SYNC 3
How to pair your phone with SYNC 3
How to play your digital media player with SYNC 3
How to use SiriusXM® with SYNC® 3
How to use your iPhone and Siri Eyes Free with SYNC 3
SYNC 3 Entertainment overview
SYNC 3 Navigation overview
SYNC 3 Phone overview
SYNC® 3 Navigation: Advanced feature
SYNC® 3 volume adjustment
SYNC® Connect Overview
SYNC®3 Settings overview
SYNC® 3 plus Android Auto™
SYNC® 3 plus Apple CarPlay™ support
SYNC® Connect: Master Reset
Using Navigation voice commands with SYNC 3
3-Mode AdvanceTrac® ESC (Electronic Stability Control) Fiesta ST – Focus ST
60/40 fold-down rear seat backs
Adjustable tilt/telescoping steering column
AdvanceTrac Electronic Stability Control (ESC)
Airbag Video Message
Auto Climate Controls: Fiesta
Automatic headlamps with wiper-activated headlamp feature
Cabin Air Filter
Distance to empty
Do I Need New Shocks or Struts?
Do I Need New Wipers?
Do I Need an Oil Change?
Drive vs. sport mode
Easy Fuel Capless Fuel Filler
Electric Power-Assisted Steering (EPAS)
Headlamp adjustment overview
Hill start assist
How to locate auxiliary powerpoint outlets
Improving your windshield wiper performance
Integrated blind spot mirrors
Intelligent 3-blink turn signal
Intelligent Oil-Life Monitor™ (IOLM) reset with 3 button setup
Intelligent access with push-button start
Intelligent access with push-button start: Troubleshooting
Is My Air Conditioner Failing?
LATCH (Lower Anchors and Tethers for Children)
LED lock indicator
Manual climate controls: Fiesta
Manual passenger seat adjustment
Oil-Life Minder System Reset: Fiesta
One-Touch Power Windows with Troubleshooting Tips
PVD “Chrome-like” wheel and general wheel care
Personal Safety System™: Fusion/Focus/Fiesta
PowerShift 6-Speed Transmission
PowerShift 6-Speed Transmission Operation
Proper Clutch Pedal Operation
Rear seat DVD entertainment system
Reverse sensing system
Tire Pressure Monitoring System with Individual Tire Pressure Display
Torque Vectoring Control
Torque Vectoring Control - Focus ST / Fiesta ST
USB smart charging
Why is Regular Maintenance Important?
Your Fuel Economy: Introduction
Your fuel economy: Gas engines
Brake Service Advice
Tire Care Advice
Why Ford Collision Parts
Some features demonstrated are optional and vary by model/trim level.
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