Customers are invited to participate in a survey administered by MaritzCX. The star rating you see is an aggregate from all customers who respond; the reviews are from customers willing to share their star rating and comment publicly with others.
Customer Viewpoint ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service. MaritzCX, a third party supplier, administers the surveys on behalf of Ford Motor Company.
MaritzCX moderates all public reviews prior to posting for standard purposes such as: defamatory remarks, profanity, fraud, comments focused on Ford products and not the dealership experience, and inclusion of private information such as customer full name or telephone number. Reviews are not moderated based on star rating or negative/positive comments, and Ford personnel and/or a dealerships cannot request the removal of a negative review.
Price & Locate
Ford Credit Finance
Tools & Resources
Apply for Credit
Service & Maintenance
SYNC & How-Tos
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Add your vehicle to easily find vehicle information, track your Owner Advantage Rewards and receive notifications. Plus you’ll get to know your vehicle better with helpful information tailored just for you.
How to pair your phone with Ford SYNC
How to run a Vehicle Health Report with SYNC
How to speak to SYNC
Play music with SYNC
SYNC AppLink overview
SYNC system overview
SYNC voice commands by category
How to pair your phone with SYNC with Voice-Activated Navigation
Adjustable tilt/telescoping steering column
AdvanceTrac Electronic Stability Control (ESC)
Airbag Video Message
Automatic headlamps with wiper-activated headlamp feature
Cabin Air Filter
Convertible Top Care and Cleaning
Distance to empty
Do I Need New Shocks or Struts?
Do I Need New Wipers?
Do I Need an Oil Change?
Drive vs. sport mode
Easy Fuel Capless Fuel Filler
Electric Power-Assisted Steering (EPAS)
FordPass SmartLink™ Connectivity & Control
FordPass SmartLink™ Overview
FordPass Smartlink Vehicle Notifications
Front wiper stalk functionality
HD Radio technology
Head restraint adjustment overview
Headlamp adjustment overview
How to locate auxiliary powerpoint outlets
Improving your windshield wiper performance
Integrated blind spot mirrors
Intelligent 3-blink turn signal
Intelligent Oil-Life Monitor™ (IOLM)
Is My Air Conditioner Failing?
LATCH (Lower Anchors and Tethers for Children)
Manual passenger seat adjustment
One-Touch Power Windows with Troubleshooting Tips
PVD “Chrome-like” wheel and general wheel care
Personal Safety System™: Mustang
Power seat adjustment
Proper Clutch Pedal Operation
Rain-sensing windshield wipers
Rear seat DVD entertainment system
Rear view camera
Reverse sensing system
SelectShift automatic transmission
Slide-on-rod sun visor
Tire Pressure Monitoring System (TPMS)
Tire inflator and sealant kit
Tire mobility kit
Universal garage door opener: Getting started
Universal garage door opener: HomeLink®
Universal garage door opener: HomeLink® for Genie Intellicode
Universal garage door opener: HomeLink® for Genie Intellicode 2
Why is Regular Maintenance Important?
Windshield wiper: Courtesy wipe
Your Fuel Economy: Introduction
Your fuel economy: Gas engines
Brake Service Advice
Tire Care Advice
Why Ford Collision Parts
Some features demonstrated are optional and vary by model/trim level.
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