Customers are invited to participate in a survey administered by MaritzCX. The star rating you see is an aggregate from all customers who respond; the reviews are from customers willing to share their star rating and comment publicly with others.
Customer Viewpoint ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service. MaritzCX, a third party supplier, administers the surveys on behalf of Ford Motor Company.
MaritzCX moderates all public reviews prior to posting for standard purposes such as: defamatory remarks, profanity, fraud, comments focused on Ford products and not the dealership experience, and inclusion of private information such as customer full name or telephone number. Reviews are not moderated based on star rating or negative/positive comments, and Ford personnel and/or a dealerships cannot request the removal of a negative review.
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Service & Maintenance
SYNC & How-Tos
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Add your vehicle to easily find vehicle information, track your Owner Advantage Rewards and receive notifications. Plus you’ll get to know your vehicle better with helpful information tailored just for you.
How to pair your phone with Ford SYNC
How to run a Vehicle Health Report with SYNC
How to speak to SYNC
Play music with SYNC
SYNC AppLink overview
SYNC system overview
SYNC voice commands by category
Adjusting Volume Control - Media Devices
Explore Entertainment voice commands
Explore Navigation by voice
How to pair your phone with SYNC with MyFord Touch
How to perform a master reset
Receiving iPhone text messages with SYNC with MyFord Touch
SYNC® with MyFord Touch® GEN 2V3.6 - Updating Your SYNC® Software
SYNC® with MyFord Touch®: Changing Ambient Lighting
SYNC® with MyFord Touch®: Changing Display Settings
SYNC® with MyFord Touch®: Changing Rear View Camera Settings
SYNC® with MyFord Touch®: Controlling Climate Settings
SYNC® with MyFord Touch®: Displaying Points of Interest
SYNC® with MyFord Touch®: Navigation - Setting MyHome
SYNC® with MyFord Touch®: Navigation – Setting Favorites
SYNC® with MyFord Touch®: Navigation – Setting Waypoints
SYNC® with MyFord Touch®: Navigation – Understanding the SD Card
SYNC® with MyFord Touch®: Navigation – Using the Touch Screen
SYNC® with MyFord Touch®: Personalizing Climate with MyTemp
SYNC® with MyFord Touch®: Setting Heated and Cooled Seats and Heated Steering Wheel
SYNC® with MyFord Touch®: Setting Valet Mode
SYNC® with MyFord Touch®: Setting a Personal Entry Code
SYNC® with MyFord Touch®: Setting a Wallpaper Display
SYNC® with MyFord Touch®: Speed-Restricted Functions
Setting and adjusting climate controls
Troubleshooting tips for SYNC with MyFord Touch
Using SiriusXM Satellite Radio SYNC® with MyFord Touch®
Airbag Video Message
Cabin Air Filter
Charging your high-voltage battery
Do I Need New Shocks or Struts?
Do I Need New Wipers?
Do I Need an Oil Change?
Energy - Energy Coach Display on your Focus Electric Instrument Panel Cluster Display
Energy - Energy History Display on your Focus Electric Instrument Panel Cluster Display
Exploring the Left-Side Screen of the Focus Electric Instrument Panel Cluster Display
Exploring the Right-Side Screen of the Focus Electric Instrument Panel Cluster Display
How to set your budget to reach your next charge point
Improving your windshield wiper performance
Is My Air Conditioner Failing?
Rear seat DVD entertainment system
The Focus Electric instrument panel-overview
Why is Regular Maintenance Important?
Brake Service Advice
Tire Care Advice
Why Ford Collision Parts
Some features demonstrated are optional and vary by model/trim level.
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