Customers are invited to participate in a survey administered by MaritzCX. The star rating you see is an aggregate from all customers who respond; the reviews are from customers willing to share their star rating and comment publicly with others.
Customer Viewpoint ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service. MaritzCX, a third party supplier, administers the surveys on behalf of Ford Motor Company.
MaritzCX moderates all public reviews prior to posting for standard purposes such as: defamatory remarks, profanity, fraud, comments focused on Ford products and not the dealership experience, and inclusion of private information such as customer full name or telephone number. Reviews are not moderated based on star rating or negative/positive comments, and Ford personnel and/or a dealerships cannot request the removal of a negative review.
Price & Locate
Ford Credit Finance
Tools & Resources
Apply for Credit
Service & Maintenance
SYNC & How-Tos
Hi, ready to roll?
Add your vehicle to easily find vehicle information, track your Owner Advantage Rewards and receive notifications. Plus you’ll get to know your vehicle better with helpful information tailored just for you.
How to pair your phone with Ford SYNC
How to run a Vehicle Health Report with SYNC
How to speak to SYNC
Play music with SYNC
SYNC AppLink overview
SYNC system overview
SYNC voice commands by category
How to pair your phone with SYNC with Voice-Activated Navigation
Cabin Air Filter
Do I Need New Shocks or Struts?
Do I Need New Wipers?
Do I Need an Oil Change?
Improving your windshield wiper performance
Is My Air Conditioner Failing?
Rear seat DVD entertainment system
SOS Post-crash Alert System™
Why is Regular Maintenance Important?
Brake Service Advice
Tire Care Advice
Why Ford Collision Parts
Some features demonstrated are optional and vary by model/trim level.
Schedule service at a Ford dealership in your area
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