Before you start
There are a few things you should do before starting step 1:
Log in to your SYNC Owner account.
Visit the SYNC Software Updates page.
If you see a notification that says, "You have recently downloaded an update," choose Confirm Update. You'll be instructed on how to report your last successful installation so that we can keep you informed when new updates are available to you.
If you see a notification that says, "You have an update available," then your SYNC system is due for a software update. Choose Download SYNC Update and follow the instructions on how to update your SYNC system.
If you don't see any notifications on the SYNC Software Updates page, then your SYNC system is up to date. Please check back at a later date for more information on the next software update for your system.
Your dealer can also help determine your SYNC version. There may be a charge for this service, so check with your dealer first.