Understand how voice commands work

Nearly every SYNC® feature can be simply activated with voice commands. You can use your phone, play music, and access many other SYNC features. Of course, you're still able to use the buttons and knobs surrounding the screen when you prefer them to voice commands.27

Voice command modes

SYNC works like a remote control for multiple devices, such as your Bluetooth®-enabled phone or USB media player.  Because SYNC controls many systems, it needs to know which system you want to interact with. To make it clear to SYNC which system you need, the first part of a command is the "mode."48

The command mode can be communicated to SYNC in different ways, for example which entertainment system is active. However, with some voice commands, you need to tell SYNC which mode you want and wait for the prompt before telling it the task you want to complete. 

Voice command formulas


Modes and Tasks


(AM/FM radio,
SiriusXM satellite radio,
USB/SD Card,
Bluetooth Audio,
CD player)34
If the system is playing, say only the task: 

Ex.: "Tune FM 107.7"
Ex.:  "Play artist Beethoven"

If the system is not playing, say the mode and the task:

Ex.:  "Radio" | pause | "Tune FM 107.7"
Ex.:  "USB" | pause | "Play artist Beethoven"
Phone For calls, say the task only:

Ex.:  "Call John at home."

For text messages, say the mode "Messages":

Ex.:  "Messages" | pause | "Listen to text message"
Climate Always say the mode, "Climate":

Ex.: "Climate" | pause | "Temperature 68 degrees"
For SYNC Services say "Services," then follow the voice prompts129
To initiate a Travel Link connection, say "Travel Link," then follow the voice prompts

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