The articles on this topic might not apply to your vehicle. Select your vehicle's year, model, and SYNC version to view articles related to your vehicle.

How to listen and reply to text messages

SYNC® will read incoming text messages to you while your vehicle is in motion. SYNC can translate commonly used abbreviations such as LOL. When your vehicle is stopped*, you can choose among 15 preset messages to reply to your messages.27

*Note: Downloading and sending text messages using Bluetooth48 are phone-dependent features. Certain features in text messaging are speed-dependent and not available when your vehicle is traveling at speeds more than 3 mph (5 km/h).

How to reverse pair your phone

To use any of the phone features for SYNC®—such as making a call or using SYNC Services—you must first connect, or "pair," your Bluetooth®-enabled phone. Some smartphones use a four-digit Personal Identification Number (PIN) and cannot accept the six-digit PIN provided by SYNC. Reverse pairing allows you to pair a phone requiring a four-digit PIN.27,48,129

How to make your phone active in your SYNC owner account

You can make and receive calls with any Bluetooth®-enabled phone that is paired and connected to SYNC®. But to use SYNC Services* or to run a Vehicle Health Report, you'll need to make one phone active in your Ford Owner account. Only one phone can be active, but you can change it in your Owner account at any time.27,48,64,129

How to make and receive hands-free calls with SYNC

Once your Bluetooth®-enabled phone is paired with and connected to SYNC®, you can answer a call by touching a button. Transfer your phonebook to SYNC and use simple voice commands to call any of your contacts by name and location, like "Call Mary at office."27,48

Manage your phonebook to work with SYNC

The Phonebook in your SYNC® system helps keep your life running smoothly when you’re behind the wheel.

But did you know that making a few small changes to your Phonebook can help keep your system running smoothly too?

Performing simple adjustments can help fix operational issues, and help keep your system operating in top shape.27

How to turn on automatic phonebook download

Once you activate the automatic phonebook download feature, each time you connect your phone to SYNC®, it automatically transfers your recent call history and any changes you make to your phonebook contacts. You won't need to add, delete, or edit your contacts manually.27,48

Phones compatible with SYNC

We are continuously testing* devices to see how they work with SYNC**. Use the search tool below to find out how your device tested with each SYNC feature.

*These test results reflect the device with the latest OS/firmware/factor settings and does not factor in the possibility that third party apps/changing device settings could alter these results.
**Listing of specific phones and service providers is intended to show the technical compatibility of the phones with SYNC. It does not imply a relationship between Ford Motor Company and the mobile phone manufacturers, service providers, or the media player providers.


View the articles and topics related to your vehicle.