SYNC & How-Tos

How to pair your phone with Ford SYNC

To use any of the phone features for SYNC®—such as making a call, receiving a text message, or using SYNC Services—you must first connect, or "pair" your Bluetooth®-enabled phone. Pairing is what allows Bluetooth devices to communicate securely with each other.

Please note that SYNC can make and receive calls using only one paired phone at a time.27,48,129

7 Steps

  • Before you start

    There are a few things you should do before starting step 1:

  • Turn on your


    • Mobile phone
    • Vehicle
    • Radio/SYNC 
  • Enable your phone’s Bluetooth® feature and make your phone discoverable.

  • Press the Phone button to access the Phone Menu. Press OK. Add a Device displays. Press OK.

  • SYNC prompts, "Press OK to begin pairing device." Press OK.

  • SYNC prompts, "Search for SYNC on your device and enter the PIN provided by SYNC." Press OK.

    A six-digit number displays on the screen for three minutes, during which time SYNC actively seeks for the same number from your phone. 

  • Type the number displayed by SYNC on your phone key pad.

    Upon successful pairing, a message displays confirming the phone is connected.


  • Exit the phone pairing process by pressing the Arrows to select the Exit message and press OK to leave the Phone menu.

Quick Tip

Make your phone discoverable

You'll usually find Bluetooth®, the wireless technology that allows your device to connect to SYNC, on your mobile device through the Main menu> Settings> Wireless and Networks> Bluetooth.

Once you’ve accessed Bluetooth settings, choose discoverable or hands-free. You may also need to scan for SYNC on your device. If you’re having trouble, please consult your device instructions for enabling Bluetooth and making your device discoverable.

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