Get directions and travel information
There are three ways to get directions, traffic alerts, and other travel information with SYNC.
Subscription in SYNC Services
- Operator Assist*
- Traffic and Directions*
- Send to SYNC*
* SYNC Services is available with SYNC-equipped vehicles and may require you to purchase a subscription. In order to access SYNC Services, you must add a mobile phone number – and select it as Active – when setting up your Ford Owner account. The Active mobile phone associated with your SYNC account must be Bluetooth®-enabled, and you’ll need to turn it on, pair it, and connect it with SYNC before you can start using SYNC Services.48
Operator Assist in SYNC Services
Speak directly to a live operator with the Operator Assist package, which comes with available SYNC Services, once activated. You're connected to turn-by-turn voice directions, live Operator Assist support, and 411 Business Search and can speak with a live operator for help with your search.64
Traffic in SYNC Services
Save your favorite addresses for targeted traffic updates. You can also create alerts for traffic conditions in your region, which will be sent via text message to your mobile phone. You can personalize traffic reports and alerts through your registered Ford Owner account, once activated.
Send to SYNC in SYNC Services
Use the SYNC Destinations mobile app to locate a destination and send it to SYNC.
Ask SYNC for directions
Use voice commands to interact with SYNC. Listed below are some commonly used voice commands for directions and traffic information using SYNC Services.
To get started, press Voice on the steering wheel and say “Services” to initiate SYNC Services. Once connected, you’ll be asked “What service do you want?” Following are some common commands:
How SYNC responds
|Business search||Requests the name of the business you are looking for|
|Directions to <Address point>||Finds the route to a named address point that you named in your Ford Owner account|
|Help||Provides options for getting assistance with SYNC Services|
|Route status||Gives the number of miles and approximate time to your destination|