How to run a Vehicle Health Report with SYNC with Voice-Activated Navigation

Vehicle Health Report with Ford SYNC Vehicle Health Report with Ford SYNC

If you're wondering whether your vehicle's operating systems are performing properly, you can use a voice command to find out with SYNC® with Voice-Activated Navigation. A Vehicle Health Report* provides diagnostic, maintenance, and recall information so you can stay on top of your vehicle’s requirements.27,48

*Aftermarket OBD-II wireless transceiver diagnostic devices may interfere with various vehicle systems including Vehicle Health Report and 911 Assist. To avoid interference, remove the device or contact the device maker for more information on compatibility.

  • Before you start

    There are a few things you should do before starting step 1:

  • Turn your vehicle on and put it in Park, not Accessory mode.


  • Run your vehicle for at least one minute before you run the report. (You will need to continually run your vehicle during the collection and sending of vehicle information, as well.)


  • Turn on your


    Mobile phone

  • Press or pull the Voice button and say, "Vehicle Health Report.

  • Run Report displays.

  • Connecting displays. SYNC is now checking the status of the major systems in your vehicle and will send this information using your phone.

  • When the vehicle information has been sent, Vehicle Health Report Submitted displays.

    Your report will be available in your SYNC Owner account within a few minutes of running your report.


  • Quick Tip

    Hear a recording?

    If you request a Vehicle Health Report and hear a recording asking you to register at SYNC Owner, but have already activated the service in your account, Caller ID may be blocked on your phone. Be sure the connected phone is registered as the Active phone in your SYNC Owner account, turn off Caller ID blocking, and attempt to run another report. 

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