How to download software updates to a USB drive

Download the latest SYNC® with Voice-Activated Navigation software update to a USB drive at no charge. You can then install the update in your vehicle. Afterwards, be sure to report the successful installation.27

  • Before you start

    There are a few things you should do before starting step 1:

    • Activate your SYNC Owner account (if you haven’t already done so), by logging in and registering your vehicle
    • Locate an empty USB drive that holds 2 GB or more of data and is not password-protected
  • Log in to your SYNC Owner account.

  • Visit the SYNC Software Updates page.


    If you see the notification, "You have an update available," choose Download SYNC Update.

  • Locate an empty USB drive that has at least 2 GB of free space and is not password protected. When you have a USB drive ready, insert it into to your computer and choose Start Download Process.

    When you have the USB drive ready, insert it into to your computer and choose Start Download Process. Follow the accompanying instructions on how to download the files and transfer them to your USB drive.

  • Once you've successfully downloaded the files and transferred them to your USB drive, you'll need to take the loaded USB drive to your vehicle to install the software update files to SYNC.

  • Did you find this helpful?

    Yes No

    Thank you for your feedback!

    Why wasn’t this article helpful?

    Sorry you're having trouble. Here are some other ways to get help.


    For the information you want



    Ford Customer Service Center



    An authorized Ford dealership

    Locate Dealer


    View the articles and topics related to your vehicle.