SYNC® Connect Overview

A powerful way to connect to your vehicle—remotely

SYNC Connect162 allows Ford owners to stay connected to their vehicles in a way they’ve never been able to before. This available built-in technology—powered by a 4G LTE modem and the AT&T network*—connects owners to their vehicles through FordPass™ on their smartphones.

With a SYNC Connect-equipped vehicle, you can use FordPass to access advanced remote features.

Turn your vehicle into a Wi-Fi hotspot
If you have a 2018 or newer SYNC Connect-equipped vehicle you may be able to use your modem to create a hotspot for up to 10 Wi-Fi capable devices so you and your passengers can stay connected wherever you roam. Enjoy surfing the web, streaming music and more. Learn how to turn your vehicle into a powerful Wi-Fi hotspot.

Lock and unlock your vehicle’s doors
No need to hurry back to your vehicle, you can lock or unlock the doors from just about anywhere.

Remotely start your vehicle and climate control system
With the press of a button on your phone, you can start your vehicle. And, if you select Auto or Last Setting, you can set your vehicle at the same temperature and fan speed you previously selected. If it’s snowing outside, your vehicle can be nice and toasty; and if it’s a scorcher, it can be nice and cool.

Set up a remote start calendar
Whether you leave for work at the same time every day—or only on Tuesdays and Thursdays—just schedule a remote start for specific times and days of the week.

NoteIf you haven’t driven your vehicle between scheduled remote starts, they will be turned off and you’ll receive a notification through FordPass.

Know what that warning light on your dashboard means and be empowered to take action
You can receive Vehicle Health Alerts directly on your phone. Whether your engine temperature is skyrocketing while a family member is out driving your vehicle or you are too busy running around and can’t recall if it’s time for an oil change, FordPass will alert you to concerns with your vehicle. You will even be told the severity of the issue along with the steps to resolve it. FordPass will provide access to Roadside Assistance or online appointment scheduling with your preferred dealer, making it easy to take action and have peace of mind.

Click here for more information on getting Vehicle Health Alerts.

Check the current status of your vehicle
If you’re wondering whether you have enough fuel to get to your appointment, you can check your fuel level in FordPass. You can also check approximate mileage and miles until your next service is needed.

Locate your vehicle
When you leave the mall, you can use FordPass to guide you to your parked vehicle. The Vehicle Locator feature saves the location of your parked vehicle with an on-board GPS. The vehicle location is automatically saved when you turn off your vehicle.

Note: A SYNC Connect-equipped vehicle with FordPass, must first be activated to access the aforementioned remote features. Learn how to activate SYNC Connect powered by FordPass.

Vehicles equipped with SYNC Connect: SYNC Connect is an optional feature on select 2017 and newer model year vehicles and includes service for five years from the vehicle sale date as recorded by the dealer.

*4G LTE is not available everywhere. To check wireless coverage in your area, go to and choose Wireless Coverage.

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