SYNC & How-Tos

How to transfer your contacts to SYNC

When you transfer contacts from your phonebook to SYNC® with MyFord Touch®, say the person's name, and SYNC can call for you. You can also say a person at a location, such as “Call Mom at home.”27,48

6 Steps

  • Before you start

    There are a few things you should do before starting step 1:

  • Connect your phone to SYNC and touch the Phone corner of the 8-inch touchscreen.

  • Touch Settings.

  • Touch Manage Phonebook Options.

  • Touch Phonebook Download.

    You can download 2,000 entries. If your phone is compatible with the SYNC photo ID feature, your contact photos should also be transferred automatically.The process can take a few minutes, depending on the number of contacts. When the download is finished, Phonebook Download Complete displays.

  • Touch a person's name to view contact information for multiple locations.

  • Once you transfer your phonebook, press or pull the Voice button and ask SYNC to call a person at home, on mobile, or at the office.

    When you receive a call from someone in your phonebook, SYNC displays the person's contact information.

Did you find this helpful?

Yes No

Thank you for your feedback!

Why wasn’t this article helpful?

Sorry you're having trouble. Here are some other ways to get help.


For the information you want



Ford Customer Service Center



An authorized Ford dealership

Locate Dealer