SYNC® Services is a subscription service available to owners with SYNC with MyFord Touch® that puts 411 Business Search, turn-by-turn directions, news, traffic, weather, sports, and more within reach of your voice.27,129
SYNC Services offers audible travel information on demand. If SYNC Services can't fulfill your request for directions or 411 Business Search, you'll have the option of using Operator Assist service.64
When you access SYNC Services, a phone call is placed to an automated system. Once connected, follow the prompts and speak your selections. You don’t need to press the Voice button every time before speaking (there are a few exceptions—see the section on SYNC Services voice commands in Exploring Information by voice.)
In vehicles with optional SD Card Navigation system, 411 Business Search and Directions integrate with the navigation system.
To connect with SYNC Services, press Voice and say "Services." When prompted, choose one of the following services.
To end the call, Press Phone. If you are requesting directions, the call will end after the directions have downloaded to your vehicle.
|Traffic||Hear a traffic report for your current location or en route to a personal address point like "Home" or "Work"|
|Directions||Get turn-by-turn directions to a destination, including personal address points like “Home” and “Work”|
|Business Search||Find a destination and get directions to it|
|Horoscopes||Hear your daily horoscope|
|Movies||Hear local movie listings|
|News||Hear top news stories|
|Sports||Hear sports scores and game schedules for professional and college teams|
|Stocks||Hear stock reports|
|Travel||Receive airline, rental car, hotel, and taxi assistance from major national booking desks|
|Weather||Hear the weather forecast for your current location|
|Favorites||Connect to the Favorites selected on your owner profile, such as hometown traffic, news, and sports scores|
Most SYNC-equipped vehicles may be eligible for a limited, complimentary subscription to SYNC Services. Your active SYNC Services subscription includes 20 complimentary Operator Assist calls per year.
For the best results, ensure that you have successfully paired your Bluetooth-enabled phone with SYNC and disabled the phone's caller ID blocking feature. Then, access SYNC Services by pressing the Voice button and saying, "Services." SYNC will guide you through the voice commands necessary to use all of the SYNC Services features or you can familiarize yourself with the available voice commands beforehand.
Each year, we will ask you if you would like to renew your SYNC Services enrollment. Your renewal lets us know that you plan to continue using the service and provides us with an opportunity to keep our customer service records accurate. If you are at the end of your limited, complimentary subscription, there may be a charge to renew SYNC Services.
You can renew your subscription in-vehicle – the system will prompt you when it’s time to renew – or you can renew online by logging in to your SYNC Owner account.
Once your subscription has expired, you can log in to your SYNC Owner account to purchase an additional 1-year subscription for $60.00. Each year includes 20 free Operator Assist sessions.