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Ford Motor Company periodically releases SYNC® software updates to deliver the most advanced technology.
Updates are tailored to your SYNC with MyFord Touch® system, and will vary based on your system’s current software level. The best way to find out what’s available is to log in to your SYNC Owner account and check for updates.27
We periodically release software updates to deliver the most advanced technology. To get started, download the software update to a USB drive. Once downloaded, take your laptop or mobile device to your vehicle and follow the steps below.27
Please note: If your vehicle is equipped with the Intelligent Access with Push Button Start feature, you will need to temporarily disable the Automatic Engine Idle Shutdown (AEIS) component before beginning the installation in order to prevent your vehicle from timing out and shutting off the engine before the software update is complete.
(To disable this feature, use your steering wheel controls to navigate to the Settings menu on your left-hand Instrument Cluster LCD display. From there, select Vehicle > Auto Engine Off > Off. Alternatively, after initiating the installation, you may drive the vehicle during the update process to avoid the engine shutting off. The AEIS will automatically reset to "On" the next time you start your vehicle. If you do not see this setting, there is no need to make any changes before starting the update.)
This easy to follow video will show you how to update your SYNC with MyFord Touch systems so you’ll always have the most recent services available to you.
Each SYNC® software update is tailored to your system, so it’s important that you have reported your latest successful software update in your SYNC Owner account. If you believe your account is out of date, the SYNC Status Checker tool allows you to verify the SYNC software you have installed in your vehicle.27
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