How to speak to SYNC with MyFord Touch

SYNC® with MyFord Touch® can only hear you when it’s in Listening mode. If you speak while SYNC is speaking, it can’t hear you and won’t respond properly to your commands. Take turns for a successful voice session with SYNC.27

  • Before you start

    There are a few things you should do before starting step 1:

  • Press the Voice button.

     
  • SYNC prompts you for your first command. When you hear the single tone and the 8-inch touchscreen shows Listening, speak the command in the direction of the microphone.


    Don’t speak while you see the Paused icon in the status bar; SYNC can’t hear your commands unless it’s Listening.

  • Continue to give commands when prompted until the command sequence is complete.


    When the status bar displays a voice status message, the voice session is active, and you can speak when you see SYNC is Listening.


    When SYNC displays a Success or Failure message in the status bar, the voice session is over.

  • To start a new voice session, press Voice again.

  • Quick Tip

    'What can I say?'

    If you can’t remember the voice command you need, ask, “What can I say?” and a list of valid commands will display on the touchscreen. If you don't see the command you want, say “Next page” to display more commands. 

    Quick Tip

    'Cancel'

    If you’re stuck in a voice command "loop" and SYNC doesn’t understand anything you say, say "Cancel" to end the voice session. Then, press Voice to start a new session. 

    Did you find this helpful?

    Yes No

    Thank you for your feedback!

    Why wasn’t this article helpful?

    Sorry you're having trouble. Here are some other ways to get help.

    Search

    For the information you want

    Search Ford.com

    Call

    Ford Customer Service Center

    1-800-392-3673

    Visit

    An authorized Ford dealership

    Locate Dealer

    More help for

    THIS INFORMATION MAY NOT APPLY TO YOUR VEHICLE

    View the articles and topics related to your vehicle.

    GO