Phone

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How to pair your phone with SYNC with MyFord Touch

To use any of the phone features for SYNC® with MyFord Touch®—such as making a call, receiving a text message, or using SYNC Services—you must first connect, or "pair" your Bluetooth®-enabled phone. Pairing is what allows Bluetooth devices to communicate securely with each other.

Please note that SYNC with MyFord Touch can make and receive calls using only one paired phone at a time.27,48,129

How to listen and reply to text messages with SYNC

SYNC® with MyFord Touch® will read incoming text messages to you while your vehicle is in motion. SYNC can translate commonly used emoticons and abbreviations such as :-) and LOL. Use voice commands to choose among 15 preset messages to reply to your messages.27,48

How to make your phone active in your SYNC owner account

You can make and receive calls with any Bluetooth®-enabled phone that is paired and connected to SYNC®. But to use SYNC Services* or to run a Vehicle Health Report, you'll need to make one phone active in your Ford Owner account. Only one phone can be active, but you can change it in your Owner account at any time.27,48,64,129

Manage your phonebook to work with SYNC

The Phonebook in your SYNC® with MyFord Touch® system helps keep your life running smoothly when you’re behind the wheel.

But did you know that making a few small changes to your Phonebook can help keep your MyFord Touch system running smoothly too?

Performing simple adjustments like turning off Automatic Phonebook Download can help fix operational issues, and help keep your system operating in top shape.27

How to transfer your contacts to SYNC

When you transfer contacts from your phonebook to SYNC® with MyFord Touch®, say the person's name, and SYNC can call for you. You can also say a person at a location, such as “Call Mom at home.”27,48

How to reverse pair your phone

To use any of the phone features for SYNC® with MyFord Touch®—such as making a call, receiving a text message, or using SYNC Services—you must first connect, or "pair" your Bluetooth®-enabled phone. Some smartphones use a four-digit Personal Identification Numbers (PIN) and cannot accept the six-digit PIN provided by SYNC. A reverse pairing allows you to pair a phone requiring a four-digit PIN.27,48,129

Phones compatible with SYNC

We are continuously testing* devices to see how they work with SYNC**. Use the search tool below to find out how your device tested with each SYNC feature.

*These test results reflect the device with the latest OS/firmware/factor settings and does not factor in the possibility that third party apps/changing device settings could alter these results.
**Listing of specific phones and service providers is intended to show the technical compatibility of the phones with SYNC. It does not imply a relationship between Ford Motor Company and the mobile phone manufacturers, service providers, or the media player providers.

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