Vehicle Health Report

Why is my vehicle health report failing?

In-vehicle monitoring technology, like the Vehicle Health Report, can help determine whether your vehicle’s operating systems are performing properly.

But it certainly can be frustrating if your report isn’t running successfully.

vhr failing

If your Vehicle Health Report fails, check to be sure:

  1. There are no other diagnostic devices connected to your vehicle when you run a Vehicle Health Report.
    Aftermarket on-board diagnostic devices may interfere with running a report. To avoid interference, remove the device or contact the device maker for more information on compatibility.

  2. Your phone has a strong, uninterrupted signal strength the entire time your Vehicle Health Report is running.
    An incoming call can interrupt the running of a report.

Did you find this helpful?

Yes No

Thank you for your feedback!

Why wasn’t this article helpful?

Sorry you're having trouble. Here are some other ways to get help.


For the information you want



Ford Customer Service Center



An authorized Ford dealership

Locate Dealer