If you have an iPhone, and SYNC 3 isn’t notifying you of your text messages, try these steps:27, 43
On your iPhone, go to Settings > General > About and check the software version for your iPhone.
Note: Only more recent iOS releases (6.1.3 and above) allow SYNC to support text messaging.
After you have successfully paired your iPhone, and it is connected to SYNC, access its Bluetooth® settings and activate Notifications.48
Make sure your iPhone’s Messages app is running in the background.
Otherwise, your iPhone won’t notify SYNC of incoming text messages.
You can also lock your iPhone’s screen.
From the Feature bar on the SYNC home screen, press the Phone icon, and then Text Messages.
Run a test. Ask a friend to text your iPhone. Here’s what should happen:
If your test isn’t successful, go back to your iPhone’s Bluetooth settings, and make sure they are still enabled. You can also try turning SYNC off and on.