SYNC Connect SMS Terms & Conditions

By sending a text message to 27675, you consented to receive an autodialed informational text reply message containing a website link to SYNC® Connect Embedded Modem activation instructions, one text per request. Standard data and message rates may apply. Your mobile phone number provided by your text is used to fulfill your request for this informational text reply message and is not used for other purposes.

Text HELP to 27675 or email if you need help. Text STOP to 27675 to cancel. This is not a subscription. This message is on request. Standard data and message rates may apply.

Compatible US carriers include:

  • AT&T

  • Boost Mobile
  • Virgin Mobile
  • TMobile/MetroPCS
  • Verizon
  • Sprint
  • NTelos
  • CellSouth
  • CellCom
  • Getlisa
  • Carolina West
  • US Cellular
  • Interop

Ford and Carriers are not liable for delayed or undelivered messages.

For customer support in the United States, including information about our privacy practices, you may review the website privacy statement or contact the Ford Customer Relationship Center at:



800-232-5952 (TDD for the hearing impaired)

Available Monday-Friday, 8:00 a.m. - 8:00 p.m. EST and Saturday, 9:00 a.m. - 5:30 p.m. EST

Mailing Address:

Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48126