Vehicle Details

Open the FordPass App

From the Vehicle Details tab, scroll down to Schedule Start

Tap it and follow the prompts to create a start schedule

First, open the Settings menu

Then tap General

Then tap Location

From there, toggle Location on or off

Select Agree when prompted

First, open the Settings app

Then tap Privacy

Then tap Location Services

Toggle Location Services on or off

Start your vehicle and keep it parked

Tap the Settings icon on your dashboard SYNC^® screen

Select FordPass Connect Settings

Edit your Connectivity Settings

Close FordPass and relaunch the app

Make sure location services and app permissions are enabled on your smart device

Make sure you have strong data connectivity (Wi-Fi is preferred, but cellular data will work)

If Wi-Fi isn't available, make sure you're not in a parking garage or other area that'd obstruct cellular data

Make sure that there are no pending mobile software or app updates

Still no connectivity? Try with another device

    - If you can't connect to other location-based apps, there likely isn't a problem with FordPass

If you’ve tried all of the above and Vehicle Locator still doesn’t work, power cycle your smart device

After restarting, make sure the FordPass app is working and can access location services

If this still is't working, uninstall and reinstall the app