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Ford Explorer Platinum

OWNER HOME

Learn all about your Ford. All right here.

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SERVICE

Service discounts & offers just for you

Keep your Ford running its best. Know when your vehicle needs maintenance and get discounts on certified Ford Service and Parts.

Ford owners get access to:

  • Vehicle Health Reports

  • Service and maintenance discounts

  • Ford Protect Extended Service

Get exclusive Ford service discounts

FORDPASS CONNECT

Get Amazon packages delivered conveniently and securely to your vehicle

With Key by Amazon In-Car Delivery now available with Ford, you can request your Amazon packages to be delivered to your vehicle. Available feature on vehicles equipped with FordPass ConnectTM. In-Car Delivery is available to Amazon Prime members in several US cities and surrounding areas.

The FordPass™ App

Your ownership experience in the palm of your hand

  • Connect your vehicle**

  • Earn and redeem FordPass Rewards™ Points

  • Get help on the road†

  • Earn complimentary maintenance††

Get the FordPass app on your phone

FORDPASS REWARDS

Membership has its rewards

Easily earn and redeem valuable Points when you become a FordPass Rewards™ member.

Members can:

  • Sign up easily online

  • Earn Points at participating FordPass Rewards dealerships

  • Redeem Points for discounts on future services at participating dealerships

Make every mile as good as the first

Get the most out of your vehicle and keep it running its best with helpful how-to's.

The services you need to keep your Ford running its best

Maintenance Schedule

When do I need an oil change? New belts and hoses? Tires?

Schedule Service

Bring your Ford to the people who know it best.

Your Vehicle's Health

Learn about your vehicle’s engine, transmission, brakes, suspension, fluids, filters and more.

Current offers & rebates

Vehicle controls screen on the FordPass app

The FordPass™ App

Meet FordPass. The only app that lets you earn complimentary maintenance and puts Rewards, roadside assistance and connectivity in the palm of your hand.*

  • Connect Created with Sketch.
    Connect your vehicle**
  • Rewards Created with Sketch.
    Earn and redeem FordPass Rewards Points
  • Roadside Created with Sketch.
    Get help on the road
  • maintenance Created with Sketch.
    Earn complimentary maintenance††
*Based on U.S. auto manufacturer owner’s mobile apps only.

**FordPass Connect, an optional feature on select vehicles (SYNC Connect for 2017/2018 model year vehicles), is required for certain remote features and requires the FordPass App and FordPass Connect Service (see App Terms for details). Service on 2018 and prior model year vehicles includes a complimentary 5-year trial for remote features, excluding Wi-Fi hotspot, that starts with original vehicle sales date (after which, fees may apply). Service for 2019 model year vehicles includes a complimentary 2-year trial period for remote features, excluding Wi-Fi hotspot, and starts with the original vehicle sales date (after which, fees may apply). Service for 2020 and later model year vehicles includes a complimentary 1-year trial for remote features, excluding Wi-Fi hotspot, and starts with original vehicle sales date (after which, fees may apply). Connected service and related feature functionality is subject to compatible AT&T network availability. Evolving technology/cellular networks may affect functionality and availability, or continued provision of some features, prohibiting them from functioning. Certain restrictions, 3rd-party terms or message/data rates may apply.

Roadside assistance is included for certain owners and available to everyone for a per-service fee.

††Modem must be activated within 60 days of purchase through the FordPass app on a smartphone and remain active for at least 6 months after activation. Buyers of non-modem equipped vehicles will also receive Points for complimentary maintenance after enrollment. Visit a participating dealer for details.

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