Roadside Assistance
Help When You Need It Most
Nobody wants to be stuck on the side of the road with a flat tire or an empty gas tank. But if you do need help, Ford Motor Company and Lincoln Motor Company are there for you 24 hours a day, seven days a week.
Roadside Assistance Coverage
| If you are | you'll receive |
|---|---|
| A Ford or Mercury Owner for 2006 model year and earlier vehicles | 3 years/ 36,000 miles (whichever comes first) |
| A Lincoln owner for 2006 model year and earlier vehicles | 4 years / 50,000 miles (whichever comes first) |
| A Ford or Mercury owner for 2007 model year and newer vehicles | 5 years/ 60,000 miles (whichever comes first) |
| A Lincoln owner for 2007 model year and newer vehicles | 6 years/ 70,000 miles (whichever comes first) |
What if I'm Not Covered
If you are out of warranty coverage but your vehicle requires Roadside Assistance, as a Ford, Lincoln or Mercury owner you can still take advantage of the services offered through Ford's program. Simply call Roadside Assistance at 800-241-3673 for Ford or Mercury and 800-521-4140 for Lincoln. You can use your credit card to pay a one-time fee for the service you need.
Roadside Assistance will ...
- Mount your spare if you have a flat tire
- Jumpstart your vehicle
- Unlock your vehicle if you are locked out (doesn't include the cost of making spare keys)
- Bring you fuel if you run out, up to two gallons of gasoline or five gallons of diesel fuel
- Tow your disabled vehicle to the nearest qualified Ford or Lincoln Dealership within 35 miles
After you call Roadside Assistance, a customer service representative will contact a service provider close to your location to provide assistance as quickly as possible.
