Roadside Assistance

Help When You Need It Most

Nobody wants to be stuck on the side of the road with a flat tire or an empty gas tank. But if you do need help, Ford Motor Company and Lincoln Motor Company are there for you 24 hours a day, seven days a week.

Roadside Assistance

Roadside Assistance Coverage

If you are you'll receive
A Ford or Mercury owner for 2006 model year and earlier vehicles 3 years/ 36,000 miles (whichever comes first)
A Lincoln owner for 2006 model year and earlier vehicles 4 years / 50,000 miles (whichever comes first)
A Ford or Mercury owner for 2007 model year and newer vehicles 5 years/ 60,000 miles (whichever comes first)
A Lincoln owner for 2007 - 2012 model year vehicles 5 years/ 60,000 miles (whichever comes first)
A Lincoln owner for 2013 model year and newer vehicles 24/7 Roadside Assistance nationwide (including Canada and Mexico), for the lifetime of your ownership experience.*

*Non-transferable. See dealer for complete details. Lincoln reserves the right to change program details at any time without obligations.

What if I'm Not Covered

If you are out of warranty coverage but your vehicle requires Roadside Assistance, as a Ford, Lincoln or Mercury owner you can still take advantage of the services offered through Ford's program.  Simply call Roadside Assistance at 800-241-3673  for Ford or Mercury and 800-521-4140 for Lincoln.  You can use your credit card to pay a one-time fee for the service you need.

Roadside Assistance will ...

  • Mount your spare if you have a flat tire
  • Jumpstart your vehicle
  • Unlock your vehicle if you are locked out (doesn't include the cost of making spare keys)
  • Bring you fuel if you run out, up to two gallons of gasoline or five gallons of diesel fuel
  • Tow your disabled vehicle to the nearest qualified Ford Dealership within 35 miles

After you call Roadside Assistance, a customer service representative will contact a service provider close to your location to provide assistance as quickly as possible.