Contact Us

We like to hear from vehicle owners like you. That is why we have provided several ways for you to contact us with your questions or comments.

Feel free to submit any questions you have about your vehicle to Ask Ford, your very own 24-7 virtual representative. Ask about anything from specifics about your warranty to recall information and what comes in an ESP plan. All you have to do is Ask Ford!

Ask Ford Motor Company

Have a question about Ford Motor Company products and services?

Contact us by phone by calling one of the toll-free numbers.

Ford Motor Company Hours (EST):
8:00 a.m. - 8:00 p.m., Monday - Friday
9:00 a.m. - 5:30 p.m., Saturday

Ford Credit Hours (EST):
8:00 a.m. - 9:00 p.m., Monday - Friday
8:00 a.m. - 6:00 p.m., Saturday

Call Ford Motor Company

800-392-FORD (3673)

(TDD for the hearing impaired)

Call Ford Credit


Call for Roadside Service

If you are driving a Ford or Mercury


If you are driving in Canada


If you prefer to contact us by mail, please send your comments or questions to:

Write Ford

Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48126