Contact Us

We like to hear from vehicle owners like you. That is why we have provided several ways for you to contact us with your questions or comments.


Feel free to submit any questions you have about your vehicle to Ask Ford, your very own 24-7 virtual representative. Ask about anything from specifics about your warranty to recall information and what comes in an ESP plan. All you have to do is Ask Ford!

Ask Ford Motor Company external link


Contact us by phone by calling the Customer Relationship Center toll free at 1-800-392-Ford (3673). 1-800-833-0312 (TDD for the hearing impaired).

Hours (Eastern Standard Time)
8a.m – 8p.m (Monday – Friday)
9a.m – 5:30p.m (Saturday)


If you would prefer to email Ford Motor Company, simply click here.


If you prefer to contact us by mail, please send your comments or questions to:

Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48126