Ownership Basics

What To Do After An Accident

Keys and keyless entry systems for your vehicle are more high tech than ever, so replacing a lost key or programming a new key or code requires some know-how.

Obtaining an additional or replacement key


A Ford or Lincoln Dealership is the only place that can provide an Intelligent Access (IA) key or integrated keyhead transmitter (IKT) for Ford and Lincoln vehicles. If your original intelligent access key has been lost or stolen, or you would like to purchase an additional IA key, the best way to get a replacement is to contact your local Ford or Lincoln Dealership. You’ll need to provide them with your Vehicle Identification Number (VIN). If your IKT has been lost or stolen and you don’t have a spare, you’ll need to have your vehicle towed to your local dealership. They will then erase the codes from your vehicle and program new coded keys for you.
Immediately after the accident
    Once you’ve determined that everyone involved is unhurt, here are the first things you should do:
  • Obtain the names, addresses and phone numbers of the other drivers, passengers and witnesses
  • Notify the police and have a report filed
  • Notify your insurance company immediately
Taking care of the damage
An accident is stressful for both you and your vehicle. The impact can affect anything, from alignment to sensors to your paint job. When it comes to repairing your vehicle after a collision, Ford or Lincoln Dealership Collision Repair Centers are equipped with OEM parts to meet your needs. They’ll have the most up-to-date knowledge about your vehicle and are committed to your complete satisfaction. If your dealership does not have a body shop, they will be able to provide you with a list of reputable shops in your area.
The importance of original equipment parts for collision repair
You can find Genuine Ford original equipment collision replacement parts (sometimes referred to as OEM on the collision estimate) at a Ford or Lincoln Dealership Collision Repair Center. These parts are designed and engineered to perform just like the ones that came on your vehicle. They’re also the only replacement parts warranted by Ford Motor Company. Using them is the best way to help ensure that your vehicle performs as it was originally intended to. Regardless of where you have your vehicle repaired, be sure to ask for Genuine Ford original equipment collision replacement parts. Other collision parts, such as aftermarket, remanufactured and salvaged parts, may not follow the quality standards of Ford Motor Company. Aftermarket parts – those made by companies other than Ford or our Original Equipment Manufacturer suppliers – may not be made of the same materials or to the same specs as OE parts. Remanufactured or salvaged parts may have been involved in a previous accident or come from a scrapyard. Their condition, source and durability are often unknown. If you want to be sure you’re getting the best collision replacement parts for your vehicle, ask for Genuine Ford original equipment collision replacement parts.

More Eco-Driving benefits

Eco-Driving can help reduce these harmful emissions:
  • Carbon dioxide, by around 7%
  • Nitrous oxide, by around 26%
  • Carbon monoxide, by around 800%
  • Methane and hydrofluorocarbons
Sources: epa.gov, drivingskillsforlife.com
GET A $50 MAIL-IN REBATE WHEN YOU USE THE FORD SERVICE CREDIT CARD ON A QUALIFYING PURCHASE OF $250 OR MORE.
GET A $50 MAIL-IN REBATE WHEN YOU USE THE FORD SERVICE CREDIT CARD ON A QUALIFYING PURCHASE OF $250 OR MORE.
Expires 9/30/2013