SYNC & How-Tos

Register now to access important SYNC Owner services

Register now to activate your SYNC® Owner account and access a variety of services both in your vehicle and online. These benefits include SYNC Services (if equipped), which can connect you to live technical support, turn-by-turn voice directions, traffic updates, and more. Other available valuable resources on select vehicles are personalized Vehicle Health Reports and access to the SYNC Owner to Owner online community.27,129

SYNC Owner benefits

Once you activate your SYNC Owner account, you can quickly use a variety of services. If you have already created a Ford Owner account, you can use those credentials to create a SYNC Account—just log in with your existing ID and password. 

Access the following SYNC Owner benefits by logging in or creating and account now. 

SYNC Services subscription

  • Activate your SYNC Services subscription online and connect to traffic reports, directions, business and address search, news, entertainment, sports, stocks, travel, and weather in your vehicle
  • Visit MapQuest® to find and send a destination to your vehicle using Send to SYNC
  • Speak directly to a live operator with the Operator Assist package64

Vehicle Health Report

  • Pair your phone with SYNC to access your online Vehicle Health Report 
  • Check the diagnostics of your vehicle's engine, brakes, transmission, and more
  • Schedule service with your preferred dealership and keep track of visits 

Updates and Upgrades

  • Download the latest SYNC updates and performance upgrades
  • Get the latest system technologies to ensure your version of SYNC is up-to-date

Owner to Owner  

  • Visit the Owner to Owner online community to swap tips, information, and questions with other SYNC owners 

Ford Owner Support site

  • Activate  your SYNC Account and get full access to the Ford Owner support site 
  • Schedule and track vehicle service, receive maintenance updates, pay your Ford Credit bills, view your owner's guide, learn about special offers, and more

How to register your vehicle

Create your SYNC Owner account in three steps:

1. Account set-up

  • Enter your email address and create a password
  • Select a security question and create a unique answer to keep your account private and secure

2. Add your vehicle

  • Enter your Vehicle Identification Number (or VIN)

3. Contact information

  • Enter your name and address
  • Enter the active mobile phone number that you’ll use with SYNC Services and Vehicle Health Reports 

Let’s get started

It’s easy to activate your SYNC Owner account—get started now to begin enjoying the benefits. Register now.

Quick Tip

Where can I find my Vehicle Identification Number (VIN)?

1) On your vehicle documentation, e.g., registration, title, lease, or promissory note.

2) On the driver side door post.

3) On the dash next to the windshield on the driver's side. This is the most common location.

4) Chat online with a live SYNC agent, who will look it up for you.


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