Contact Us


We love hearing from our customers. Here are several ways to contact us with your questions or comments.
For Lincoln vehicles, go to owner.lincoln.com

 

Give us a call

Ford and Mercury United States

Phone
1-800-392-3673
TDD
1-800-232-5952
M-F
8:00 AM - 8:00 PM (ET)
Sat
9:00 AM - 5:30 PM (ET)

Ford and Mercury Canada

Phone
1-800-565-3673
M-F
8:30 AM - 5:00 PM (local time)

Get Roadside Assistance

Get help when you need it most. We're here 24/7, 365.

Ford and Mercury
1-800-241-3673
Canada
1-800-665-2006

Mail us a letter

United States

Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48126

Canada

Ford Motor Company of Canada, Limited
Customer Relationship Center
P.O. Box 2000
Oakville, Ontario L6J5E4

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